History of Customer relationship management

	Revision 4 . . (edit) December 16, 2001 4:55 pm by Matthew Woodcraft [Remove feral apostrophe]
	Revision 3 . . December 16, 2001 4:34 pm by Ap [copyedit]
	Revision 2 . . November 1, 2001 4:54 pm by (logged).153.190.xxx

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